- Team
Member
-
Team Member
Customer and donor experience is your domain. Whether front and centre on the sales floor, at the community donation centre or behind the curtain pricing and processing all the incoming treasures, you're the hero of helpfulness.
- Front End
Supervisor
-
Front End Supervisor
You're new name is “Manager on Duty.” You're a mentor, a leader and a store closer. You make sure customers and donors get help and team members get assignments.
- Production
Supervisor
-
Production Supervisor
Driving the right product at the right price at the right time. You work with and coach the team that receives on-site donations and keeps products flowing from the back room to the sales floor.
- Retail Sales
Manager
-
Retail Sales Manager
You're the fearless leader who ensures that three supervisors and 20 team members are upholding great customer service, donor experience, and merchandising on the sales floor and at the cash registers. You also manage the day-to-day functions of the store and its staff.
- Production
Manager
-
Production Manager
This back-room brainiac manages the tsunami of merchandise that arrives daily. Literally you decide what we sell and what it should cost. You set the standard for an exceptional donor experience. You're also in charge of one supervisor and 35 team members.
- Store
Manager
-
Store Manager
You are the eyes and ears of the entire store. You're responsible for overall financial results, including sales, gross margins, expenses and profits. You'll also be a mentor and leader to two managers, four supervisors and 55 team members.
- District
Manager
-
District Manager
You're a big-picture-meets-detail kind of person. As a District Manager, you focus the store management team on the right priorities, troubleshoot challenges and help remove obstacles to meet or exceed performance expectations. You lead seven stores and their management along with 28 supervisors and 400 team members.
- Regional
Manager
-
Regional Manager
Objectives, execution, achievement. Those are the words you live by. With your team of district managers, you ensure your region of 40-50 stores performs exceptionally.
- Sr. Director/
Country Lead
-
Sr. Director/Country Lead
You're it! The most senior executive on the operations team. You set the tone for all regions and translate the company strategy and vision both from the financial and the services aspect. And you rely heavily on your team of top-notch regional directors.
