• Aiding the Operations Supervisor with the day-to-day functions of the sales floor.
• Managing the operations department in the absence of the Operations Supervisor.

Operations Supervisor (OS) 

The Operations Supervisor is responsible for:

• Managing and directing the day-to-day functions of the sales floor.
• Monitoring the flow of customers and providing fast efficient service.
• Overseeing the maintenance of the sales floor, dressing rooms, rest rooms, entrance and parking lot area of the store.
• Supervising and directing operations team members.
• Selecting, orienting, and training new team members.
• Monitoring and providing guidance and feedback on team members’ performances.
• Following all company policies and procedures and ensuring they are upheld.
• Opening and closing the store as scheduled and in the absence of the Store Manager.

Assistant Production Supervisor (APS)

The Assistant Production Supervisor is responsible for:

• Aiding the Production Supervisor with the day-to-day functions of the production process.
• Acting as a “floater” to fill in for absent team members as needed.
• Managing the entire production room in the absence of the Production Supervisor.

Production Supervisor (PS) 

The Production Supervisor is responsible for:

• Managing and directing the day-to-day functions of the production process.
• Monitoring the processing of all incoming merchandise, the inspection and pricing of merchandise, and placement and organization of merchandise on the sales floor.
• Managing and directing production team members.
• Selecting, orienting, and training new team members.
• Monitoring and providing guidance and feedback on team members’ performance.
• Ensuring we are providing a high level of customer service.
• Following all company policies and procedures and ensuring they are upheld.
• Opening and closing the store as scheduled and in the absence of the Store Manager.
• Managing all store functions in the absence of the Store Manager.

Store Manager 

The Store Manager is responsible for: 

• Managing the day-to-day functions of the entire store. 
• Overseeing all aspects of sales floor, ensuring fast, efficient customer service.
• Overseeing all aspects of backroom production: receiving, sorting, pricing, and putting out merchandise.
• Overseeing maintenance of sales floor, dressing rooms, restrooms, entrance, and parking lot area.
• Managing the selection and training of team members.
• Directing the Production Supervisor and Operations Supervisor activities.
• Ensuring all team members follow company policies and procedures.
• Managing security after closing.